Privacy Policy

First Citizen Trust is dedicated to protecting your privacy and safeguarding your personal information. Our Privacy Policy outlines how we collect, use, disclose, and protect your data, ensuring compliance with applicable data protection laws.

1. Information Collection

We collect information to provide and enhance our services, including:

• Personal Information: Contact details, identification numbers, and demographic information.
• Financial Information: Account details, transaction history, and credit data.
• Technical Information: Data collected from your use of our digital platforms, including IP addresses and device information.

2. Use of Information

Your information is used to:

• Provide and manage our services.
• Communicate with you about your account and our services.
• Improve our offerings and develop new products.
• Ensure security and prevent fraud.
• Comply with legal obligations.

3. Information Sharing

We do not share your personal information with third parties except:

• With your explicit consent.
• With service providers assisting in our operations.
• When required by law or regulatory authorities.
• To protect the rights and safety of First Citizen Trust and our clients.

4. Data Protection

We employ advanced security measures, including encryption and access controls, to protect your information from unauthorized access and breaches.

5. Your Rights

You have the right to:

• Access and update your personal information.
• Request the deletion or correction of inaccurate data.
• Opt-out of certain data processing activities.
• Withdraw consent where applicable.

6. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review the policy periodically for the latest information.